The night before I got married, my grandmother told me, "What you do for your husband the day you get married, is what will be expected from then on." The same holds true in business.
When I first started my medical billing service, I worked seven days a week. It was only for a few hours a day or less, but if it was a weekend and I knew my clients would be happy if I brought something to them first thing Monday morning, I did it. I did it as a sense of pride in my new business, and a courtesy to my clients. As time went on and I became busier and busier, I tried to back off on working so much. It was a true struggle. The expectation that I was on call at all hours of the day and night was always there with those first clients. Even though we talked about it, and they understood my position, the calls and requests still came in. It was something that I was never really able to break free from, and one of the reasons that I ended up selling that first business.
So, my advice to you during this week of holidays is to set limits on your hours. If you choose to work holidays or weekends, good for you - just don't tell anybody. Once that expectation is set into place, it will always be there. And more often than not, it will be next to impossible to break.
Until next time:
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Author, Medical Billing, Coding, and Reimbursement
A medical billing professional for over 30 years now, I have seen a lot of changes in this field, and there are a lot more on the horizon. Follow me as we see what they mean and for who.